लॉगिन Google से होता है — हम आपका पासवर्ड न देखते हैं, न रखते हैं।
आपकी प्रैक्टिस का रिकॉर्ड इसीलिए रखा जाता है ताकि प्रगति, गलतियाँ और अनुमानित स्कोर दिखाया जा सके।
कार्ड/UPI की जानकारी हम तक नहीं आती — भुगतान Cashfree के पेज पर होता है।
खाता और उसका डेटा हटवाना हो तो support@realnorth.app पर लिखें।
यह सिर्फ़ आसान भाषा में सार है। कानूनी रूप से नीचे दिया अंग्रेज़ी पाठ ही मान्य होगा।
RealNorth ("we", "us") is an exam-preparation app and website for Rajasthan
government recruitment exams, operated from Jaipur, Rajasthan, India as a
sole proprietorship of Jyotsna Saini. This policy explains what
data we collect, why, and your rights under Indian law, including the Digital
Personal Data Protection Act, 2023.
What we collect
Google account basics — your name, email address and profile
picture, received when you sign in with Google. We never see your Google
password. Sign in with Google is the only login method.
Study data — your chosen exam, language preference, reservation
category and area (used only to show the relevant cutoff), quiz attempts,
scores, streaks and notes read. This is the product working as intended.
Payment status — whether you purchased a plan, which one, the
amount, and order references. Website payments are processed by
Cashfree Payments and app purchases by Google Play Billing;
your card, UPI and bank credentials are entered on their systems and are
never received or stored by us. We keep only the order reference, amount,
status and timestamps.
Notifications — if you allow notifications, we store a Firebase
Cloud Messaging device token so we can send study reminders and updates.
You can turn these off anytime in Settings or your device settings.
Technical basics — device type and app version, standard server
logs (IP address, timestamps) kept for security and debugging.
What we do NOT do
No selling or renting of your data to anyone.
No advertising networks or third-party trackers in the app.
No reading of your Google contacts, files or anything beyond the
basic profile above.
Who processes your data
Your data is stored and processed by these service providers on our
behalf: Google Cloud (servers, Mumbai region), Supabase (database and
authentication), Google (sign-in, Google Play Billing for app purchases, and
Firebase Cloud Messaging for notifications), and Cashfree Payments (website
purchases). Each receives only what its function requires.
Retention & deletion
We keep your data while your account exists. You can permanently delete
your account and all associated data anytime from Settings → Delete account
in the app, or by emailing us from your registered email. Deletion is
irreversible and takes effect immediately; payment records we are legally
required to retain (tax/accounting) are kept as mandated.
Your rights
You may request access to, correction of, or deletion of your personal
data, and may withdraw consent by deleting your account. Write to the
grievance contact below; we respond within 30 days.
Children
RealNorth is intended for exam aspirants aged 16 and above. We do not
knowingly collect data from children under 13.
Changes
If this policy changes materially, we will post the new version here with
an updated date.
Contact / Grievance
RealNorth — a sole proprietorship of Jyotsna Saini.
Jaipur, Rajasthan 302017, India Grievance Officer: Jyotsna Saini
Email: support@realnorth.app
We acknowledge grievances within 48 hours and aim to resolve them within
30 days. Write from your registered email so we can verify the account.